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If you are at the beginning of your WinMENTOR® contract, the implementation services are free (included in the purchase price).
If the implementation is over, you can ask for any of the post-sale services offered by the producer and his authorized distributors all over the country.
Implementation services
The value of these services is included in the price list:
- complete configuration of the application
- constants
- account plan
- users access rights
- technical assistance for implementing the software suite
- operators training
After-sale services
Free Services
- configuration extension analysis
- hardware-software consultancy
- free access to new versions
Flat rate services
- 5 working days per week of on-site services (Mon-Fri) between 09:00 and 18:00
- installation – upon request – of the new software versions;
- checking database, configuring and optimizing the application:
- database maintenance
- assistance in checking the database consistency
- backup
- new personnel training
- operators training
Details
