{"id":52,"date":"2018-06-11T09:46:40","date_gmt":"2018-06-11T09:46:40","guid":{"rendered":"https:\/\/portal.winmentor.ro\/wordpress\/?page_id=52"},"modified":"2026-03-31T08:40:26","modified_gmt":"2026-03-31T08:40:26","slug":"suport-extins","status":"publish","type":"page","link":"https:\/\/portal.winmentor.ro\/wme\/suport\/suport-extins\/","title":{"rendered":"Suport extins"},"content":{"rendered":"<p>Programul de Suport Extins pentru pachetul de programe <strong>WinMENTOR ENTERPRISE<sup>\u00ae<\/sup><\/strong> cuprinde mentenan\u021ba \u0219i suportul tehnic.<\/p>\n<h3>MENTENAN\u021aA<\/h3>\n<p><b>Versiuni noi ale programelor<\/b><br \/>\nClien\u0163ii <strong>WME<sup>\u00ae<\/sup><\/strong> care au optat pentru un contract de Suport Extins, beneficiaz\u0103 de toate patch-urile, versiunile de update, upgrade, \u00eembun\u0103t\u0103\u021birile, versiunile revizuite, cu upgrade-uri legate de actualiz\u0103ri legislative \u0219i\/sau cu func\u021bionalit\u0103\u0163i ad\u0103ugate, ulterioare versiunii achizitionate a pachetului de programe <strong>WinMENTOR ENTERPRISE<\/strong> \u0219i ap\u0103rute pe durata validit\u0103\u021bii prest\u0103rii serviciilor de Suport Extins.<\/p>\n<p>Versiunile noi pot fi desc\u0103rcate de pe site-urile de lucru: www.wme.ro, ftp.winmentor.ro, sau oricare alt site de lucru al produc\u0103torului.<\/p>\n<p><b>Corectare &#8220;Bug&#8221;-uri<\/b><br \/>\n\u00cen cazul unor erori manifestate de programe, verificabile \u0219i reproductibile, clien\u021bii beneficiaz\u0103 de suport pentru semnalarea \u0219i corectarea bug-urilor.<\/p>\n<p>Dup\u0103 ce bug-urile au fost corectate, solu\u021bia poate fi una temporar\u0103 (ex.: executabil intermediar), sau sub form\u0103 de versiune nou\u0103 a programelor, cu includerea eventual\u0103 a unor instruc\u021biuni de configurare \u0219i utilizare pentru implementarea modalit\u0103\u021bii de corectare a bug-ului.<\/p>\n<h3>SUPORTUL TEHNIC<\/h3>\n<p>Imediat dup\u0103 \u00eencheierea perioadei destinate implement\u0103rii programelor, clien\u021bii beneficiaz\u0103 de suport tehnic prin email \u0219i telefon (prin solu\u021bii on-demand remote support).<\/p>\n<hr class=\"home_hr\" \/>\n<div class=\"other_links\">\n<div class=\"page_button_contact\"><a href=\"?page_id=35&amp;dep_id=0\">Departament comercial<\/a><\/div>\n<div class=\"page_button_contact\"><a href=\"?page_id=35&amp;dep_id=1\">Suport tehnic<\/a><\/div>\n<div class=\"page_button_contact\"><a href=\"?page_id=35&amp;dep_id=2\">Activare chei<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Programul de Suport Extins pentru pachetul de programe WinMENTOR ENTERPRISE\u00ae cuprinde mentenan\u021ba \u0219i suportul tehnic. MENTENAN\u021aA Versiuni noi ale programelor Clien\u0163ii WME\u00ae care au optat pentru un contract de Suport Extins, beneficiaz\u0103 de toate patch-urile, versiunile de update, upgrade, \u00eembun\u0103t\u0103\u021birile, versiunile revizuite, cu upgrade-uri legate de actualiz\u0103ri legislative \u0219i\/sau cu func\u021bionalit\u0103\u0163i ad\u0103ugate, ulterioare versiunii achizitionate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":35,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-52","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Suport extins - WinMENTOR ENTERPRISE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portal.winmentor.ro\/wme\/suport\/suport-extins\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suport extins - WinMENTOR ENTERPRISE\" \/>\n<meta property=\"og:description\" content=\"Programul de Suport Extins pentru pachetul de programe WinMENTOR ENTERPRISE\u00ae cuprinde mentenan\u021ba \u0219i suportul tehnic. 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